City Hotel Pfeffermühle in Gengenbach

All information about the holiday home EulenHorst

  • House rule

Dear guests,

We warmly welcome you and wish you a relaxing and eventful stay in our holiday home. To ensure your stay is a pleasant one, we ask you to observe the following house rules. By booking, you accept them as part of the contract.

  • General
  • Careful handling of furnishings and inventory.
  • Please wear slippers in the house.
  • Do not move furniture or take it outside.
  • Do not change the heating system or electronics.
  • Beds are made – please remove them upon departure.
  • Cleaning during your stay is your responsibility. (Cleaning supplies are in the basement, feel free to use them.)
  • Initial supply of kitchen and bathroom items available.
  • Smoking is prohibited in the house – please use the terrace or garden. Please use the provided ashtrays.
  • Ventilate regularly, but do not open roof windows:

The Velux roof windows in the two bedrooms cannot be opened due to the lack of a roof overhang. Rain will cause water damage in the room. Please only use the balcony doors for ventilation.

  • Close windows/doors when leaving.
  • Pay attention to children – no liability in case of accidents.
  • Locally mandated quiet hours: 1 p.m.–3 p.m. & 10 p.m.–7 a.m.
  • Kitchen
  • Only put away clean and dry dishes.
  • Only place hot pots/pans on a trivet.
  • Please use a cutting board for cutting.
  • Leave the oven, toaster, and microwave clean.
  • Terrace & Garden
  • When it rains or overnight, bring cushions into the house or storage room.
  • Close awning/parasol in windy conditions and overnight.
  • Always keep the fly screen door closed in summer. (Cow pasture in front of the terrace)
  • During dry periods, please water plants in pots (watering can provided).
  • In winter, please clear snow and ice from the house. (Shovel and salt provided).
  • grilling
  • The barbecue area is the area behind the vine arbor – barbecuing is only permitted there.
  • Barbecuing in the vine arbor, on the terrace or in other places on the property is NOT permitted!
  • Do not use accelerants or open flames.
  • Clean the grill after use and dispose of cold ash in the general waste.
  • Parking
  • Two parking spaces in front of the right garage door – please park forward towards the hedge/mailbox.
  • Bicycles can be parked in the right garage.
  • No liability for parked vehicles.
  • Internet
  • Free Wi-Fi available – access details provided upon arrival.
  • Use at your own risk – no liability on the part of the landlord.
  • Damage & Cleaning
  • Please report any damage immediately so that it is not noticed during the final cleaning.
  • The tenant is liable for damages up to the replacement cost.
  • Please remove any heavy soiling (e.g. liquids, dirt on furniture or floors) yourself immediately.
  • House rules
  • In urgent cases, the landlord can also enter the house in your absence (e.g. repairs).
  • disposal

disposal

  • Separate waste:
    • Gray = residual waste
    • Yellow = plastic
    • Green = paper
  • Always use garbage bags and dispose of them sealed.
  • Do not dispose of food scraps or liquids in sanitary facilities.
  • For dog owners
  • Two dog baskets in different sizes are available. Please let us know if you need one.
  • Dogs are allowed to move freely in the house, but NOT on beds or upholstered furniture!
  • Property is fenced – please remove dog excrement immediately.
  • Make sure that you do not mark on house walls, garden furniture or railings.
  • The large meadow in front of the house is not an outdoor area as it is used for agricultural purposes.
  • Attention: Neighboring cats occasionally roam – please be considerate.
  • Security
  • Fire extinguisher: Ground floor corridor, right next to the dresser.
  • First aid kit: In the dresser in the ground floor hallway.
  • Departure – please complete before check-out
  • Empty and wipe out the refrigerator.
  • Empty and clean the coffee machine.
  • Put away the dishes neatly and empty the dishwasher.
  • Take all your own food (including frozen food) with you.
  • Clean oven, coffee machine, toaster, microwave and grill (if used).
  • Store cushions in the house and place a parasol under the balcony.
  • Turn off all electrical appliances (except the refrigerator).
  • Dispose of garbage from the kitchen and bathroom.
  • Remove the bed linen and place it in the bathtub with towels.
  • Close windows and doors. (Leave patio door key in the lock.)
  • Lock the front door.
  • Deposit keys in the key safe.
  • Contact

If you have any questions or problems, you can reach us at any time at:
+49 160 9835 2015

By booking, you confirm that you have read the house rules and that you have valid private liability insurance.

We wish you a wonderful time at the EulenHorst holiday home!
Best regards,
Ohlenforst family

  • Our little dog rules
  1. We want you to feel at home. Therefore, we ask you to treat the things and property as if it were your own.
  1. Depending on the weather, please bring enough towels, fleece blankets or similar for your dog. These are not provided on site.
  1. Please be understanding for guests without dogs or neighbors who are afraid of dogs - not everyone is a dog lover. There are many house cats/outdoor cats in the neighborhood and sometimes even on our property. Please look after your dog in this regard.
  1. Please take enough poop bags with you and remove your dog's droppings immediately. Even in nature, POOP BAGS Duty!
  1. The large meadow in front of the holiday homes is used for hay and dairy farming. Please leave your dogs UNDER NO CIRCUMSTANCES on this meadow. The farmer lives directly below and takes great care of it.
  1. Damage to the house or property can always happen, so remember to report it to us immediately. Your liability insurance will cover such damage.
  1. Of course, your dog should have had a good upbringing and be house trained.
  1. For hygienic reasons, your dogs are not allowed NOT into the beds and NOT on the upholstered furniture, as we often have guests without dogs.